Write to us
For questions, bugs, ideas or problems with a purchase, reach us by email. We usually answer within two working days, in English or German.
Support address
info@ynoai.de
Tip: for bugs, mention your device, browser or app version and, if possible, the room code.
Frequently asked questions
How do I start a round of “Who’d it be?”?
Open ynoai.de/whod-it-be/, build your avatar and create a room. The others scan the QR code in the lobby or enter the four-letter code under “Join”. You need 3 to 12 people, each with their own phone.
Do I need to install anything or create an account?
No. The game runs in the browser. If you like, add it to your home screen (iPhone: share menu in Safari, Android: browser menu) to use it like an app. Apps for iOS and Android are coming soon.
I keep dropping out of the room. What can I do?
The game reconnects by itself when the network drops for a moment. If that does not help, reload the page and you are back in your room. Also check whether a battery saver pauses the browser in the background. If the problem stays, write to us with your device and browser.
Is the game available in German?
Yes: ynoai.de/werwohl/ starts “Wer wohl?” in German. You can also switch the language in the game’s settings at any time; mixed groups work too.
Someone picked an inappropriate name.
The host can remove players in the lobby. You can also send a report with “Report player”; we review it by hand.
I bought a pack but cannot see it.
Tap “Restore purchases” in the pack overview and use the same store account as for the purchase. If that does not work, write to us with the date of purchase; we never need payment details.
How do I delete my data?
Name, avatar and settings only live on your device. Clear the site data for ynoai.de or uninstall the app. We do not keep rooms or votes beyond the game. More in the privacy policy.